Shared inbox for page conversations
Designed for authorized users under the Stay Summers operator profile and support process.
Customer conversation product
Fanpage Chat
A shared inbox for page teams to manage customer conversations, assign agents, label issues, write internal notes and maintain support history.
Product purpose
What this app does.
Assignment, status and internal notes
Designed for authorized users under the Stay Summers operator profile and support process.
Support history and customer labels
Designed for authorized users under the Stay Summers operator profile and support process.
Data and permissions
Permission purpose should be explicit.
When this product is submitted for review, every requested permission should map to a visible product feature and user benefit.
- Message metadata and conversation content after authorization
- Page access token handled securely
- Agent actions, labels and support audit logs
- Users can request deletion through Data Deletion.
- Support is available through Support.